Frequently Asked Questions

When selecting a pet door, consider these key factors:

• Your pet's size and potential growth
• Climate and weather conditions in your area
• Door location and installation surface (wall, door, screen)
• Energy efficiency and insulation needs
• Security features
• Durability requirements based on pet activity level
• Warranty coverage and maintenance requirements

 Higher-end pet doors offer several advantages:

• Superior insulation and weather sealing
• More durable materials and construction
• Extended warranties
• Better aesthetic options to match your home
• Enhanced security features
• Lower long-term maintenance costs
• More reliable operation in extreme weather

 While individual pets vary, here's a general guide:

• Small (cats, Chihuahuas): 5" x 8" flap
• Medium (Beagles, Spaniels): 8" x 12" flap
• Large (Labs, Retrievers): 10" x 15" flap
• Extra Large (Great Danes): 12" x 20" flap 
• Always measure your pet's height and width to ensure proper sizing.

 Installation time varies by type:

• Door mount: 1-2 hours
• Wall mount: 2-4 hours
• Screen door: 30-60 minutes Complex installations or custom work may require additional time.

 Most walls can accommodate pet doors, but installation methods vary for:

• Drywall and wood frame
• Brick or stone
• Stucco
• Metal siding
• Glass doors or windows We'll assess your specific situation during consultation.

Modern pet doors offer several security features:

• Locking panels
• Electronic/magnetic key activation
• Night-time closure options
• Security sensors
• Double flap systemsan answer to this item.

Energy efficiency varies by model:

• Basic models: Single flap with magnetic closure
• Mid-range: Double flap with weather stripping
• Premium: Thermally efficient frames, multiple seals, insulated flaps We can recommend options based on your climate needs.er to this item.

Regular maintenance includes:

• Cleaning the flap and frame
• Checking weather stripping
• Testing locks and closure mechanisms
• Inspecting seals Premium doors typically require less frequent maintenance.to this item.

Yes, with owner permission. We offer:

• Removable options
• Minimal impact installations
• Restoration services upon removal Always check your lease and get written approval.

We offer:

• Installation warranty: 1 year
• Manufacturer warranties: 1-10 years depending on model
• Optional extended coverage
• Maintenance plans available

Yes, we provide:

• 24/7 emergency service
• Same-day repairs when possible
• Temporary solutions until permanent fixes
• Priority scheduling for existing customers

Yes, but consider:

• Size differences between pets
• Traffic patterns and usage
• Durability needs
• Electronic collar compatibility if using selective access